--- title: "Client Testimonials & Reviews | FranchiseED" description: "Read what business owners say about working with Kerry Miles and FranchiseED's franchise mentoring and coaching programs." lang: en-AU json-ld: | [ { "@context": "https://schema.org", "@type": "WebSite", "name": "FranchiseED", "url": "https://franchise-ed.com.au", "publisher": { "@type": "Organization", "name": "FranchiseED", "url": "https://franchise-ed.com.au", "logo": { "@type": "ImageObject", "url": "https://franchise-ed.com.au/og-image.png" } } }, { "@context": "https://schema.org", "@type": "Organization", "name": "FranchiseED", "url": "https://franchise-ed.com.au", "aggregateRating": { "@type": "AggregateRating", "ratingValue": "5.0", "bestRating": "5", "worstRating": "1", "ratingCount": "4", "reviewCount": "4" }, "review": [ { "@type": "Review", "author": { "@type": "Person", "name": "Kelly Matthews" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "bestRating": "5", "worstRating": "1" }, "reviewBody": "The Franchise Mentoring and Coaching Program really helped me take action and build momentum. I now have a much clearer understanding of franchising and what's involved, especially around the mindset shift that's needed when stepping into the franchisor role. The weekly sessions were structured but flexible—just the right balance of accountability and support.\n\nKerry's guidance helped me break things down into practical, manageable steps, and her insights into marketing, leadership, and systems were incredibly valuable. I especially appreciated the frameworks around building a strong culture and vision, and how to lead with clarity. I'm leaving the program feeling more confident and far better prepared to take the next step." }, { "@type": "Review", "author": { "@type": "Person", "name": "Natasha Morgan" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "bestRating": "5", "worstRating": "1" }, "reviewBody": "Kerry has played quite a big role in our business lives for the past three months. She's provided so much support. I reached out to Kerry because I wanted to learn and educate myself more on working with master franchises within our sector and also improving how I work with my franchisees. Kerry has given me an amazing amount of insights into the industry and assistance with improving my franchise.\n\nWe implemented a coaching session and came up with my 100 day plan for my business, and it's been a great step and I can't thank her enough. Kerry has gone above and beyond anything that I have always asked for or expected. Her support has always been there. She's always answered my emails or calls when I've needed assistance. It's really been amazing. I can recommend Kerry to anyone who's a franchisor like myself. Kerry is someone that I can highly recommend to help you grow and improve your franchise." }, { "@type": "Review", "author": { "@type": "Person", "name": "Karin McIver" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "bestRating": "5", "worstRating": "1" }, "reviewBody": "Working with Kerry I really got to understand what my goals needed to be over the next 100 days. Kerry helped me to develop my action plan, which included seven major projects to help maintain and grow the franchise. The strategy session was quite intense as Kerry pulled apart all the different aspects of the business, which then helped me to break down the big picture into what became the seven projects.\n\nThe strategy session was a real eye-opener for me. It helped me to see the business in a completely different light, having Kerry look into it and pull it all apart. At the end of the strategy session, Kerry promised to be my advocate and my sounding board but delivered so much more. She actually went way beyond what I felt I had signed up for and I've come away feeling very prepared and very confident in growing the franchise. I could not recommend Kerry enough. If you want to grow your franchise business, please talk to Kerry." }, { "@type": "Review", "author": { "@type": "Person", "name": "Ben Kirk" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "bestRating": "5", "worstRating": "1" }, "reviewBody": "Before I started working with Kerry, I had a general idea of what franchising involved—but no real structure or clear starting point. I was overwhelmed. My lawyer referred me to Kerry, and from our very first meeting, she helped pinpoint exactly what I needed to focus on and how to tackle it.\n\nWeek by week, we set clear goals. Kerry gave me practical tools and frameworks that made what felt like an enormous task—building the entire back-of-house for a franchise—far more manageable. With her support, I developed operations manuals, training systems, and more, all in a way that felt achievable.\n\nOne of the biggest changes for me was learning how to stop getting stuck in day-to-day busywork. Kerry helped me understand the difference between 'shredding lettuce' and doing the real, strategic work of a franchisor. I've offloaded tasks, gained control of my time, and grown my confidence.\n\nFor the first time, I actually felt like a franchisor.\n\nI've dug deeper into my business than I ever had before—and discovered insights even I didn't realise were there. Kerry's depth of knowledge in franchising is exceptional. She introduced ideas and systems I didn't even know existed. Without her, I'd still be stuck on pen and paper.\n\nI'd recommend her coaching 100%. It's been a game-changer." } ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://franchise-ed.com.au" }, { "@type": "ListItem", "position": 2, "name": "Testimonials", "item": "https://franchise-ed.com.au/testimonials" } ] } ] --- [![FranchiseED](/assets/franchise-ed-logo-CngErwKv.png)](/) Coaching & Mentoring[About](/about)[Resources](/blog)[Testimonials](/testimonials)[FAQ](/faq)[Contact](/contact) [Book a Call with Kerry](/schedule-consultation) Testimonials # What Our Clients Say Hear from franchise leaders who have transformed their businesses with our coaching and consulting services. "The Franchise Mentoring and Coaching Program really helped me take action and build momentum. I now have a much clearer understanding of franchising and what's involved, especially around the mindset shift that's needed when stepping into the franchisor role. The weekly sessions were structured but flexible—just the right balance of accountability and support. Kerry's guidance helped me break things down into practical, manageable steps, and her insights into marketing, leadership, and systems were incredibly valuable. I especially appreciated the frameworks around building a strong culture and vision, and how to lead with clarity. I'm leaving the program feeling more confident and far better prepared to take the next step." KM Kelly Matthews Founder, Green Tape Solutions "Kerry has played quite a big role in our business lives for the past three months. She's provided so much support. I reached out to Kerry because I wanted to learn and educate myself more on working with master franchises within our sector and also improving how I work with my franchisees. Kerry has given me an amazing amount of insights into the industry and assistance with improving my franchise. We implemented a coaching session and came up with my 100 day plan for my business, and it's been a great step and I can't thank her enough. Kerry has gone above and beyond anything that I have always asked for or expected. Her support has always been there. She's always answered my emails or calls when I've needed assistance. It's really been amazing. I can recommend Kerry to anyone who's a franchisor like myself. Kerry is someone that I can highly recommend to help you grow and improve your franchise." NM Natasha Morgan Founder & CEO, My Home Watch "Working with Kerry I really got to understand what my goals needed to be over the next 100 days. Kerry helped me to develop my action plan, which included seven major projects to help maintain and grow the franchise. The strategy session was quite intense as Kerry pulled apart all the different aspects of the business, which then helped me to break down the big picture into what became the seven projects. The strategy session was a real eye-opener for me. It helped me to see the business in a completely different light, having Kerry look into it and pull it all apart. At the end of the strategy session, Kerry promised to be my advocate and my sounding board but delivered so much more. She actually went way beyond what I felt I had signed up for and I've come away feeling very prepared and very confident in growing the franchise. I could not recommend Kerry enough. If you want to grow your franchise business, please talk to Kerry." KM Karin McIver Founder & Franchise Manager, Wheel Change U "Before I started working with Kerry, I had a general idea of what franchising involved—but no real structure or clear starting point. I was overwhelmed. My lawyer referred me to Kerry, and from our very first meeting, she helped pinpoint exactly what I needed to focus on and how to tackle it. Week by week, we set clear goals. Kerry gave me practical tools and frameworks that made what felt like an enormous task—building the entire back-of-house for a franchise—far more manageable. With her support, I developed operations manuals, training systems, and more, all in a way that felt achievable. One of the biggest changes for me was learning how to stop getting stuck in day-to-day busywork. Kerry helped me understand the difference between 'shredding lettuce' and doing the real, strategic work of a franchisor. I've offloaded tasks, gained control of my time, and grown my confidence. For the first time, I actually felt like a franchisor. I've dug deeper into my business than I ever had before—and discovered insights even I didn't realise were there. Kerry's depth of knowledge in franchising is exceptional. She introduced ideas and systems I didn't even know existed. Without her, I'd still be stuck on pen and paper. I'd recommend her coaching 100%. It's been a game-changer." BK Ben Kirk Founder, Mr. Jeebus ## Still have questions? The best way to get clear answers about your specific situation is a direct conversation. Book a Call with Kerry — no obligation, no sales pressure, just straight answers. [Book a Call with Kerry](/schedule-consultation) Or email Kerry directly at kerry@franchise-ed.com.au ![FranchiseED](/assets/franchise-ed-logo-new-DqD5Gbbv.png) Helping Australian business owners make clear, confident decisions about franchising. #### Services - [Coaching and Mentoring](/services/franchise-coaching-mentoring) - [Franchise-Ready Accelerator](/services/franchise-ready-accelerator) #### Company - [About Us](/about) - [Blog](/blog) - [Testimonials](/testimonials) #### Support - [Contact Us](/contact) - [FAQ](/faq) - [Franchise Glossary](/glossary) [kerry@franchise-ed.com.au](mailto:kerry@franchise-ed.com.au)[+61 438 784 511](tel:+61438784511)Brisbane, QLD, Australia ### The Emerging Franchisor Insider Regular insights on franchising, franchise readiness, and building sustainable systems — written for business owners who are thinking seriously about franchising. No hype. No hard sell. Just practical thinking delivered to your inbox. Subscribe We respect your privacy. 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